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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shear Tranquility

Shear Tranquility

November 15, 2024

5  out of  5
rating by Shear Tranquility
"I have known Kimberly for over 36 years. Because she grew up in a State Farm environment her knowledge is immense. The customer service can’t be beat. She is as professional as they come. Kimberly is very professional and again knowledgable in her profession. She always steps up to a challenge and is the most patient, sweetest, kindest person you would ever want to do business with. Kimberly has helped me with my State Farm needs and I truly appreciate the extra time and effort she has given me. If I could give her a 10 star review that’s what she would get. Kimberly your the best! Thank you for your time and extending me the assistance I needed. Your number 1 in my book."
We responded:
"Thank you so much for your kind words and for sharing your experience! It means a lot to hear that the knowledge and customer service provided have made such a positive impact. Your appreciation for the extra time and effort is truly heartwarming. It's wonderful to know that the assistance has been helpful and that you feel so strongly about the service received. Your support and recognition are greatly appreciated!"
Profile photo of Carol Cheung

Carol Cheung

October 28, 2024

5  out of  5
rating by Carol Cheung
"Diana Fleming is great to work with, she responds quickly to questions, her communication is clear, and she helps to work within the budget you have."
We responded:
"Thank you so much for sharing your positive experience with Diana! It's wonderful to hear that her quick responses, clear communication, and budget-friendly assistance made a difference for you. We appreciate your feedback and look forward to continuing to serve your insurance needs!"
Profile photo of Shelley Meadow

Shelley Meadow

October 1, 2022

5  out of  5
rating by Shelley Meadow
"A person could honestly not ask for a better agent! She is truly a blessing and truly cares about you as a person! You are in the best hands! 😊💜"
We responded:
"Thank you so much for the heartfelt review recognizing our efforts to provide you with the customer care that you deserve, Shelley! We are honored to have earned your trust and we look forward to being here to assist you with any of your future insurance needs! We are here to help protect you and bring you peace of mind! Thank you!"
Profile photo of John Korthuis

John Korthuis

September 19, 2022

5  out of  5
rating by John Korthuis
"It’s a pleasure when you can call a company and actually get a person on the phone and also the level of professionalism and getting questions answered and help with multiple items on the same call and they’re all resolved. This is one of the best companies I have ever worked with. Thank you Kimberly Wood and crew!"
We responded:
"Thank you so much for taking the time to share your experience with our agency and for your kind words recognizing our team and their efforts to provide you with the customer care you deserve, John! It is always our pleasure to be able to assist you with any of your insurance needs and we look forward to doing so for many years to come! We are honored to have earned your trust, John!"
Profile photo of Glenn DeBell

Glenn DeBell

September 13, 2022

5  out of  5
rating by Glenn DeBell
"Expect excellent service when dealing with Kim and her team. She has met all of my insurance needs including my collector vehicle needs. Always prompt and knowledgeable results for her agency."
We responded:
"Thank you so much for taking the time to share your experience with our agency and for your kind words recognizing our team and their efforts to provide you with the customer care you deserve, Glenn! It is always our pleasure to be able to assist you with any of your insurance needs and we look forward to doing so for many years to come!"
Profile photo of Jill Meador

Jill Meador

September 13, 2022

5  out of  5
rating by Jill Meador
"Have worked with agency for years, most of my adult life. They take excellent care of us, with very thorough, personal attention. Recently I was the victim of a car accident. No matter when I called or who I talked to, they were patient, kind and knowledgable, both about my options and the details of my circumstance. Can’t recommend State Farm and this agency highly enough."
We responded:
"Jill, thank you so much for taking the time to leave us such a fantastic review! I am so happy to hear from you and it has been a pleasure working with you."
Profile photo of Sarah Burgett

Sarah Burgett

August 19, 2022

5  out of  5
rating by Sarah Burgett
"Lisa is very efficient and professional. She handles our home and auto policies and we are confident in her knowledge. Would highly recommend this agency."
We responded:
"Thank you for the wonderful 5 star review recognizing Lisa's efforts to provide you with the customer care that you deserve, Sarah! We strive to go the extra mile to assist you with any of your insurance questions or needs! We appreciate your feedback and look forward to assisting you with any of your future insuarnce needs!"
Profile photo of Dominique Romero-Tejada

Dominique Romero-Tejada

August 5, 2022

5  out of  5
rating by Dominique Romero-Tejada
"Always responsive. My agent is also always helpful and thorough!"
We responded:
"Thank you for the wonderful review, Dominique! We strive to provide you with the customer care that you deserve and truly appreciate your feedback. It is always our pleasure to be able to assist you with any of your insurance questions or needs and we look forward to doing so for many years to come!"
Profile photo of Scott Siriano

Scott Siriano

August 21, 2019

1  out of  5
rating by Scott Siriano
"I spoke with Kim on the phone twice while I was searching for an agent, and her attitude went from brief and disinterested on the first call to PISS POOR AND RUDE during the follow-up conversation a week later. After the disrespectful, arrogant, "PUSHY SALESWOMAN" treatment on that second call, I found a new, mature agent. A two year-old is more professional than Kim Wood."
Profile photo of I Avila

I Avila

April 30, 2019

2  out of  5
rating by I Avila
"Our family was passed off to this agent after our longtime agent retired. Our bill goes up every month and there's no real explanation included as to why. We had a claim months ago that was mishandled twice and even after talking to this agent's assistant four times, it still has never been properly resolved. Emails to the agent herself have also never been answered. The policy is under another family member's name."
We responded:
"Hi Avila according to our records you are not a current policy holder, therefore i am not sure what you are referring to. If this is in reference to a different policy holders account i would love to learn more so i can further help you and resolve any issues you may have."
Profile photo of Charlie Memmer

Charlie Memmer

February 1, 2019

5  out of  5
rating by Charlie Memmer
"Kim and her team are very knowledgeable and polite. The customer service is great. They are there to actually help with all of my questions and concerns. I didn’t feel like they were forcing any coverage or policy on me I didn’t need but rather show and explain where I had some possible lack in coverage. They definitely seem to look out for their customers!"
We responded:
"Charlie, Thank you so much for the great review! We are happy to help you with your Insurance needs and always provide you with excellent customer service."
Profile photo of Josh Gaines

Josh Gaines

February 1, 2019

5  out of  5
rating by Josh Gaines
"This office is fantastic. You don't get any better service than Diana, Katelyn, and Kim. They are all very knowledgeable and give you coverage options to protect you and your family."
We responded:
"Josh, Thank you for the positive feedback. We are happy to be taking care of your Insurance needs."
Profile photo of Sharlissa Schleiger

Sharlissa Schleiger

May 26, 2018

5  out of  5
rating by Sharlissa Schleiger
"Katelyn and Kim were SO amazing! I’m not the easiest customer to deal with and they were able to answer all of my questions! They weren’t just selling me a product, they made it very personal and appropriate for my needs. I’ve already recommended multiple friends and family to go see them!"
We responded:
"Thank you for the great review. We appreciate the feedback."
Profile photo of Sara Nelson

Sara Nelson

May 25, 2018

5  out of  5
rating by Sara Nelson
"Kim and Katelyn helped us out and they were amazing! Explained the different aspects of insurance and answered every question we had. Great customer service and definitely recommend going to this office!"
We responded:
"Sara, Thank you. We strive to provide excellent customer service."
Profile photo of Brett Magdovitz

Brett Magdovitz

April 2, 2018

5  out of  5
rating by Brett Magdovitz
"Great experience all-around! Kim and her team are knowledgeable, professional, courteous, and most importantly (at least to me)...authentic people. Insurance can be puzzling, and they've helped me navigate it with clarity and comfort. I can't imagine working with better people."
We responded:
"Thank you, Brett."
Profile photo of Camille DeBell

Camille DeBell

December 7, 2017

5  out of  5
rating by Camille DeBell
"We switched over to State Farm a few months ago and I wish I would have done it sooner. Not only is Kim knowledgeable but she made sure we had the coverage that fits our needs. Not to mention - we are saving money! If you are looking for a new agent, I would recommend Kimberly Wood."
We responded:
"Camille, We are so happy you have had a great experience in our agency enough to recommend us to others."
Profile photo of Bob & Linda Sorensen

Bob & Linda Sorensen

November 14, 2017

5  out of  5
rating by Bob & Linda Sorensen
"Kim Wood is an incredibly, caring person who has been an agent for many years and is extremely knowledgeable in the field. She and her staff embodies the State Farm motto, "Like a good neighbor, State Farm is there." Kim is involved in and contributes to various charitable organizations to help make our community and our world a better place. If you are searching for an agent will who will always have your best interest at heart and makes sure that you have all the discounts that you deserve to obtain the best rate possible, then you need not look any further."
We responded:
"Thank you for trusting our agency with your Insurance needs."